Norfolk Screen’s CIC Objective:
The objectives of the Company are to carry on activities which benefit the community and in (without limitation) to providing significant benefit to the Norfolk filmmaking community and the region’s local businesses.
The company’s ambition to fulfil its social objectives is to develop, nurture, and support local filmmaking talent in the region. To do this Norfolk Screen CIC (Norfolk Screen) intends to promote Norfolk as an attractive and film friendly proposition to incoming production to the region by promoting its local film related services, talent, crew and locations
By raising the profile of the Norfolk region’s offer as a ‘go to’ destination for film production, Norfolk Screen believes that by increasing production in the region it will enhance training and employment opportunities for the local film making/creative talent as well as boosting the economic impact of local businesses through inward investment.
Why Include Volunteers?
We recognize that volunteers play a vital role within our organization and that their contribution enables us to deliver our services. We want to ensure that there are good working relationships between paid staff and volunteers, and that volunteers are well supported.
- Our role is to encourage voluntary activity, and therefore we want to take a leading role in the involvement of residents as volunteers to help deliver our services.
- We need people from all walks of life and all communities, who can bring their different skills and experiences to our work
- Volunteers bring a different perspective to the organisation, often reflecting the views of the local community
- Volunteers can also help to extend the services we are able to offer.
Who is a volunteer?
A volunteer is any individual who undertakes unpaid activities on behalf of our organisation of their own free choice.
Volunteers may be involved in short or long-term activities or as a one off. Typical activities may include:
- Supporting fundraising or awareness raising events
- Leading on marketing & social media activities
- Research and Development opportunities for the service
- Involvement in direct delivery of our services and projects
- Administrative work
- Being part of our board of directors
Roles and Responsibilities
Each volunteer will be supported and supervised by a designated member of Norfolk Screen. The designated staff member will provide guidance and support to the volunteer to ensure that the volunteering experience is a positive and rewarding one.
The volunteer role is based on trust and mutual understanding. There is no contractual obligation for the volunteer to attend or to undertake particular tasks. However, there is a presumption of mutual support and reliability and a reciprocal set of expectations:
Volunteers can expect:
- To have clear information about what is and is not expected of them
- To receive adequate support
- To be treated with respect and in a non-discriminatory manner
- To have opportunities for personal development
- To be recognised and appreciated
- To be able to say ‘no’ to anything which they consider to be unrealistic or unreasonable
- To know what to do if something goes wrong
The organisation expects volunteers:
- To be reliable, open and honest
- To uphold the organisation’s values
- To make the most of opportunities given
- To contribute positively to the aims of the organisation and avoid bringing the organisation into disrepute
- To carry out tasks within agreed guidelines
- To adhere to Norfolk Screen’s confidentiality policy at all times
Recruitment will usually involve an applicant providing a copy of their CV and reasons for applying, followed by an informal interview and in some cases the taking up of references.
Equal opportunities principles will be adhered to when recruiting volunteers and an additional form will be used to record monitoring information for our Equal Opportunities Policy.
Where it is reasonable to do so we will be flexible with the tasks within role descriptions that suit the needs and/or motivations of the individual.
Where applicants are not able to be placed into their preferred role they will be given feedback and the opportunity to discuss other roles with ourselves or other local organisations.
In most cases volunteering positions will be advertised on our social media channels. All enquiries will be responded to within 7 days.
Induction and Training
Volunteers will receive a full induction which will include:
In general, and where possible, informal training will be provided by the volunteer’s supervisor in an ‘on the job’ basis.
In most cases each volunteer will be offered a six-week taster period. At the end of the period they will meet with their supervisor, either in person or virtually. If both are happy with the placement the volunteer will continue in their role.
Volunteers will be given the opportunity to share their views and opinions of their experiences of volunteering with us and where appropriate we will be able to act as a future referee for any positions they wish to apply for elsewhere.
All volunteers are bound by the same requirements for confidentiality as our consultants, employees, Committee Members and Board Members – as laid down in any Norfolk Screen policy or by verbal instruction from their supervisor. Volunteers who will have access to confidential information will be asked to sign a Confidentiality Agreement. Breach of confidentiality is taken very seriously and may result in us asking the volunteer to leave.
We are bound by the Data Protection Act to ensure that we treat volunteer information with respect. Only consultants or staff who need to see information for purposes related to volunteer involvement will be able to access it. We will not pass information on without permission.
Health and Safety
Norfolk Screen appreciates that all volunteers have the right to work and volunteer in a safe environment. Therefore, all volunteers will be expected to undertake volunteering from their own property.
When volunteers leave their role, they will be asked to complete an exit survey to provide feedback on their volunteering experience. They will also be given the opportunity to discuss their responses more fully if they wish to do so. Responses from exit surveys should be anonymous and kept confidentially, although key information should be used to inform Norfolk Screen’s volunteering offer and ensure continuing good practice.
All volunteers will be expected to have an understanding and commitment to equal opportunities and diversity and should therefore ensure that they have read Norfolk Screen’s Equal Opportunities Policy. Volunteers are expected to comply with this policy at all times.
Norfolk Screen is very sensitive to different cultures, lifestyles, backgrounds and languages and strives to ensure equality of opportunity to ensure that individuals are given equal access to information, services etc and requires all staff and volunteers to follow these principles. We will strive to provide extra support and make reasonable adjustments, if needed, for volunteers with additional needs including disability, language or mental health.